--- title: "Privacy Policy" description: "Learn how we handle, protect, and use your personal data." url: https://help.acestar.tv/en/articles/2-privacy-policy collection: "Legal & Policies" updated: 2026-10-22 language: en alternates: [pl, es, fr, ro, ko, ar] --- # Privacy Policy Learn how we handle, protect, and use your personal data. Welcome to **AceStar**. This Privacy Policy explains how information is collected, used, stored, and protected when you access or use our web application and related services available through our platform. By using our website and services, you agree to the practices described in this Privacy Policy. ## 1\. Information We Collect We may collect certain information automatically or directly from users when using our platform. ### a) Information You Provide We may collect information voluntarily submitted by users, such as email addresses, login details, support requests, feedback, or other communication sent through the platform. ### b) Automatically Collected Information When users access the platform, certain technical information may automatically be collected, including IP address, browser type, device information, operating system, access time, interaction logs, and cookies or similar tracking technologies. ### c) Third-Party Services Our platform may interact with third-party services, APIs, analytics providers, or external destinations depending on the functionality used by the user. We are not responsible for the privacy practices of third-party websites or services. ### d) Massive Computing SDK Disclosures AceStar integrates the Massive SDK operated by Massive Computing, Inc. ("Massive"). When you opt in to support AceStar: - Massive receives and processes your IP address and basic device telemetry to route requests for public web data. - Massive uses a portion of your idle device resources (CPU, GPU, network bandwidth, and electricity/battery). - Massive does not collect, monitor, or access your personal files, browsing history, keystrokes, credentials, or personal information. Participation is optional, and you may revoke consent and disable Massive at any time via the AceStar application settings. For comprehensive details on how Massive protects user privacy and handles network traffic, please refer to the Massive Monetization SDK Privacy Policy ([https://www.joinmassive.com/monetization-sdk-privacy-policy](https://www.joinmassive.com/monetization-sdk-privacy-policy)). ## 2\. How We Use Information We may use collected information to operate and maintain the platform, improve user experience, process requests, monitor security and system performance, prevent abuse or unauthorized activity, communicate with users, and comply with legal obligations. ## 3\. Cookies and Tracking Technologies We may use cookies, local storage, and similar technologies to maintain user sessions, remember preferences, improve functionality, analyze traffic, and enhance overall security and performance. Users may disable cookies through their browser settings; however, some parts of the service may not function properly. ## 4\. Data Retention We retain information only for as long as necessary to: - Provide the requested services - Maintain operational records - Resolve disputes - Enforce policies - Comply with legal requirements Temporary logs and technical data may be automatically deleted after a reasonable retention period. ## 5\. Data Security We implement reasonable administrative, technical, and security measures to protect user information from unauthorized access, misuse, disclosure, or alteration. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. ## 6\. Third-Party Links Our platform may contain links, redirects, or references to third-party websites and external services. Once users leave our platform, we are not responsible for the content, policies, or practices of those external websites. Users should review the privacy policies of any third-party services they visit. ## 7\. Children's Privacy Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it. ## 8\. User Responsibilities Users are responsible for using the platform lawfully, avoiding unnecessary submission of sensitive data, ensuring they have permission to use any submitted services or URLs, and complying with applicable laws and regulations. ## 9\. International Users By accessing the platform, users understand that information may be processed or stored in jurisdictions where data protection laws may differ from their local laws. ## 10\. Changes to This Privacy Policy We may update or modify this Privacy Policy at any time without prior notice. Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the platform after the changes take effect constitutes acceptance of the updated policy. ## 11\. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us through the contact or support section available on our website. ## 12\. Consent By accessing or using AceStar, you acknowledge that you have read, understood, and agreed to this Privacy Policy.