Need assistance with Acestar? Our dedicated support team is here to help you with setup, account management, subscriptions, playback issues, and technical troubleshooting.
Whether you're experiencing problems with your playlist, need help activating your device, or have questions about your subscription, you can reach out to us directly through any of the support channels below.
Support Channels
WhatsApp Support
Get quick assistance from our support team through WhatsApp for general inquiries, troubleshooting, and account-related issues.
WhatsApp: https://wa.me/+972559949866
Telegram Support
Join our Telegram support channel to receive assistance, updates, and communicate directly with our team.
Telegram: https://t.me/AceStarTV
Email Support
For detailed technical issues, billing inquiries, or business-related communication, contact us via email.
Email: [email protected]
Before Contacting Support
To help us resolve your issue faster, please provide the following information when contacting support:
Device model and operating system
Acestar app version
Playlist type (M3U URL or Xtream Codes)
A description of the issue
Screenshots or videos of any error messages
Providing these details allows our support team to diagnose and resolve issues more efficiently.
Support Topics
Our team can assist with:
App installation and setup
Device activation
Playlist configuration
Playback and buffering issues
EPG problems
Login and account issues
Subscription and billing inquiries
Feature requests and bug reports
We strive to provide timely support and continuously improve Acestar based on user feedback.